🛡️ What is the RespBuy Care Pack?
RespBuy Care Pack is an optional service package designed to give you full peace of mind after buying your CPAP/BiPAP machine. From expert setup to long-term therapy support, we stay with you throughout your sleep therapy journey.
✅ What’s Included:
| Service | Details |
|---|---|
| ✅ Physical Installation (at home) | Our technician will visit your home (available in selected cities) and set up the device with mask fitting and patient onboarding. |
| 📊 Unlimited Report Analysis | Send us your usage reports anytime. Our experts will analyze and guide therapy adjustments at no extra cost. |
| 📱 WhatsApp Support | Get ongoing therapy help, reminders, and support via WhatsApp or phone. |
| 🔁 Mask Fit Optimization | One-time free mask fit guidance or adjustment session, if facing leaks or discomfort. |
| 📦 Free Filter Replacement | Get 20 free filter replacement kit (Compatible) (delivered to your home). |
| 📍 Reinstallation Help | Virtual session on re-installation guidance. |
| 📅 Annual Follow-up | One follow-up call after 12 months to check therapy progress. |
💰 Price:
₹1490 (one-time charge)
⚙️ Ideal For:
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New CPAP/BiPAP users who need professional help
-
Elderly or non-tech-savvy patients
-
Busy customers who want peace of mind
📌 Key Benefits:
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No need to worry about device setup or troubleshooting
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Expert-driven care and guidance
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Value-added service beyond the product
📍 Cities We Currently Support for Installation:
Delhi NCR, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata
(More cities coming soon)
🛑 What’s Not Included:
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On-site service beyond 1 visit/year
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Cost of masks, tubes, or accessories
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Medical diagnosis or prescription changes
❓ FAQs:
1. Is this only for RespBuy customers?
Yes, this package is currently available for customers who have purchased their CPAP or BiPAP from RespBuy.
2. Can I buy this later?
Yes, you can buy it within 15 days of purchasing your machine.
3. Can I transfer it to someone else?
No, the RespBuy Care Pack is non-transferable and linked to your device and patient ID.
4. Is the physical visit guaranteed?
Yes, if you’re in a supported city. Otherwise, we offer remote onboarding via video call.
5. Do you offer money-back if I don’t use the services?
No, it is a service-based package and is non-refundable once activated.
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